How We Communicate: Our Principles, Our Process, and Our Promise
- friendsofkenlake
- Nov 25
- 3 min read
At Friends of Ken Lake, we believe that strong communities are built on clarity, honesty, and a shared commitment to the truth. Whether we’re reporting on neighborhood issues, explaining policies, or correcting the record, our goal is always the same: to help residents understand what’s happening and why it matters — without adding to the noise.
This post explains how we communicate, how we correct misinformation, and what residents can expect from us going forward.
Our Purpose
Ken Lake is a place where people care deeply about the community we share. That passion is a strength — but it can also lead to confusion, contradictory information, and the occasional flare-up.
For those asking about how a neighborhood board has so much drama and toxicity, we hope we can share facts and analyses that are reflective of the year we have just had, as well as issues that arise as we publish here.
Our job is not to escalate, dramatize, or personalize conflict. Our job is to explain, clarify, and inform, using evidence, transparent methods, and plain language.
We may not get everything perfect every time, but we will always work to get it right.
Our Communication Principles
These principles guide every post, every response, and every piece of neighborhood journalism we publish:
Neighbors, Not Enemies
We assume good faith and remember that we all want what’s best for Ken Lake.
Speak From Experience
We communicate based on documents, direct involvement, and verifiable information — not rumor, assumption, or hearsay.
Focus on Ideas, Not Individuals
We analyze choices, policies, and processes, not personalities.
Keep Campaigning Separate From Governance
Community service is about responsibility, not political positioning.
Speak With Everyone
Representation means every voice matters, even — and especially — when we disagree.
Practice Transparency With Purpose
We share what we know and why it matters, using clear, accessible language.
Respond With Responsibility
If something is wrong, unclear, or confusing, we fix it and move forward.
Invite Dialogue, Not Drama
We make space for questions, feedback, and civil discussion.
Don’t Oversimplify
Real issues deserve real context. We explain the hard parts.
Make It Fun
When we can - community work should feel like community. We treat it that way.
How We Correct Misinformation
When a public claim is made about us or about a community issue, we respond using a consistent, transparent structure. This allows residents to check our work, compare sources, and form their own conclusions.
Our Correction Framework
What Was Claimed Quoted accurately, without interpretation or embellishment.
What the Documents or Meeting Records Show Referencing minutes, RCWs, governing documents, emails, or other verifiable materials.
What the Actual Policy or Rule Says Citing text directly.
What the Reasonable Interpretation Is Explaining how the rule is typically applied, what precedent or practice suggests, and what a neutral reader would conclude.
What Residents Should Know Going Forward Clear takeaways that help people understand what to expect next.
No adjectives. No speculation. No drama. Just facts, context, and clarity.
What We’re Choosing to Focus On
Every election season — and every major neighborhood issue — brings a mix of passion, humor, frustration, and noise. That’s normal in a close community. But it can also distract from the work that actually strengthens Ken Lake.
Here’s what we’re choosing:
To stay focused on what helps the neighborhood grow stronger
To communicate in ways that reduce confusion, not increase it
To show our work, explain our sources, and stay grounded in evidence
To recognize that disagreement doesn’t have to be divisive
To build trust one accurate, transparent post at a time
To share stories of neighbors who feel unheard or unseen
To take meaningful actions that support our neighbors
We may not have all the answers. We may not get every call right. But we will always act with integrity, clarity, and respect for every neighbor.
What Residents Can Expect From Us
Going forward, we commit to:
Explaining complex issues in a straightforward, accessible way
Publishing corrections quickly, clearly, and without blame
Separating personal opinions from factual reporting
Maintaining neutrality on disputes unless evidence requires clarification
Providing links, citations, and source documents whenever possible
Protecting privacy while practicing transparency
Keeping the tone calm, steady, and neighbor-centered
Our goal is to keep the community informed, connected, and confident in the information they receive.
A Final Word
Ken Lake deserves communication that’s clear, fair, and focused on the common good — not drama, division, or rumor cycles. We’ll keep doing our small part to raise the standard.
If you ever have questions, want clarification, or see something that needs correction, we invite you to reach out. You may log in and comment in this public forum, and in exchange we ask that you identify yourself and stay accountable for your words. Dialogue makes us better, and we’re always listening. Let's keep talking.



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